Tagkærgaard boosts employee motivation through systematic use of GAIS

The treatment center Tagkærgaard demonstrates how a targeted and systematic use of well-being surveys can create an engaged workplace with a strong focus on employee well-being and development. By using insights from their GAIS surveys to launch initiatives, they’ve seen improvements across all factors measured.

At Tagkærgaard, the 110 employees share a common goal and a strong workplace culture that not only drives the organization forward but also enhances employee engagement for everyone.

Tagkærgaard offers residential addiction treatment for young people aged 13 to 22. The organization is divided into five departments, where staff expertise spans pedagogical professionals, healthcare staff, social workers, an administrative team, and an internal pool of substitutes.

Despite the diversity in roles, Tagkærgaard achieved an impressive 90% response rate on their well-being survey by allocating time during a staff meeting for employees to complete it. This helped ensure the results were representative of the entire organization.

Encouraging dialogue and action in the workplace

GAIS has proven to be an effective tool for assessing well-being across Tagkærgaard’s departments and provides a foundation for valuable discussions between employee health and safety representatives (AMRs), department heads, and staff.

“GAIS highlights areas where there’s room for improvement. This leads AMRs, department heads, and employees to collaboratively develop 1–3 action plans to further boost motivation and well-being,” explains HR Manager Frank Sørensen.

Annual surveys and transparency

At Tagkærgaard, employee engagement is measured once a year, and the results are used to promote transparency among staff. The organization actively works with the data by hosting staff meetings where GAIS results are reviewed in depth.

“Each department reviews GAIS results during a team meeting, where employees and department leaders engage with curiosity and openness. A lot of time is spent diving into the low-scoring areas, which creates a space where employees feel seen and heard,” says HR Manager Frank Sørensen.

This process leads to meaningful conversations and valuable insights at the departmental level, followed by the development of action plans that are continuously evaluated.

Initiatives and improvements

Through the creation of action plans, Tagkærgaard has noticed a positive impact on team dynamics and overall employee well-being.

“GAIS has truly helped us build a more engaged workplace. Through the surveys and dedicated staff meetings, we’ve been able to reorganize our occupational health and safety council, make it more active within departments, and extract valuable insights from GAIS’ measurements” Frank Sørensen mentions.