GAIS created job satisfaction overview at Novicell
Job satisfaction surveys at Novicell
AS KEY ACTION
Employee job satisfaction surveys result in dialogue
Konsulenthuset Novicell have been using GAIS for several years. Marketing Manager Henrik Riveras’ department uses employee job satisfaction surveys to gain an overview of job satisfaction levels.
“A content employee is naturally also an employee that is happy at work, and therefore also performs better at work,” he says.
Job satisfaction surveys can be used to discuss at open meetings how job satisfaction can be boosted, and GAIS surveys are also used for EPR interviews.
“GAIS gives me an overview of the level of the team’s job satisfaction based on various parameters, and I can then compare the results with average levels of job satisfaction in Denmark. That’s just what I need,” says Henrik Rivera.
Action after a survey gave more acknowledgement
A GAIS survey gave greater acknowledgement at Novicell. At one point, one of their job satisfaction surveys showed that acknowledgement was an area for improvement.
Accordingly, a feedback board was introduced into the department, and subsequent surveys meant they could see that an improvement in job satisfaction had occurred in that area.
“My employees welcomed GAIS, which has given rise to discussion on points that can normally be difficult to address. Once you’ve actually answered the questions, you realise that some things can be improved, or that there’s something we ought to be doing more of,” says Rivera.
Head of Online Marketing & Design at Novicell